Shipping Policy
Welcome to Deshojgallery’s! We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy to understand how we handle shipping and deliveries.
1. Shipping Locations
We currently ship to all regions within [Your Country]. If you’re located outside of [Your Country], please contact us to discuss international shipping options.
2. Processing Time
Orders are typically processed within 1-2 business days after payment is confirmed. During busy periods such as sales or holidays, processing may take slightly longer.
Processing times:
- Standard: 1-2 business days
- Express: Same-day processing (if ordered before [cut-off time], only available in select locations)
3. Shipping Rates
Shipping charges will vary based on the delivery location and the total weight of your order. Exact shipping fees will be calculated at checkout.
Estimated shipping costs:
- Standard shipping: [Cost]
- Express shipping: [Cost]
- Free shipping: On orders over [Amount] (Domestic only)
4. Delivery Times
The estimated delivery times are as follows:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- International Shipping: 7-21 business days (depending on location)
Please note that delivery times may vary due to external factors, such as courier delays, customs, or extreme weather conditions.
5. Order Tracking
Once your order has been shipped, we will provide you with a tracking number via email or SMS so that you can track your package in real-time.
6. Failed Deliveries/Returned Packages
If the courier is unable to deliver your package due to an incorrect address, failed delivery attempts, or the package being unclaimed, the order will be returned to us. You will be responsible for any reshipping costs.
7. Damaged or Lost Packages
If your package is damaged in transit or if you haven’t received it within the expected delivery time, please contact our customer support team at [support email/contact number] with your order details.
8. International Shipping
For international orders, shipping fees and delivery times will vary. Please note that customs duties and import taxes may apply and are the responsibility of the buyer.
9. Changes to Your Order
If you need to make changes to your shipping address or cancel your order, please contact us as soon as possible at [support email/contact number]. We will do our best to accommodate your request before the order is processed.